Legal
Refund Policy
Effective Date: January 1, 2026 · INSTYLE AUCTIONS, LLC
At INSTYLE AUCTIONS, LLC, customer satisfaction is important to us. Please review our return and refund policy carefully before making a purchase.
Return Eligibility
Eligible merchandise may be returned within thirty (30) days of delivery.
Condition Requirements
Returned merchandise must be:
- Unworn
- Unwashed
- Unaltered
- Free from damage
- In original condition with tags attached
Non-Returnable Items
The following are final sale:
- Clearance items
- Sale items marked final sale
- Gift cards
- Personalized products
- Intimate apparel
Damaged Items
Customers must notify us within five (5) days of delivery regarding damaged or defective merchandise.
Refund Processing
Approved refunds will be issued to the original payment method.
Shipping Costs
Original shipping charges are generally non-refundable.
Exchange Policy
Exchanges may be available based on inventory availability.
Fraud Prevention
The Company reserves the right to refuse returns suspected of abuse or fraud.
Policy Updates
We reserve the right to update this policy without prior notice.
Contact Information
For return requests or questions, please contact:
Questions? Contact us